Boosting Cellular Service with Coverage, Not Capacity

When talking about cellular service and Distributed Antenna Systems (DAS) that enhance indoor signals, common topics are “coverage vs. capacity” and which solution is needed. This question typically arises when calls, texts, or data fail to transmit. Usually our initial thought is, “The network is busy. I’ll keep hitting send until it works.” But we’re hear to uncover the myths about poor in-building connectivity and explain why Nextivity is the top choice for boosting cellular service with coverage.

The reality is that 90% of the time, the issue isn’t a busy network but rather a lack of cellular signal penetration — or no cellular coverage. This is especially true indoors.

This point is so crucial we’ll say it again: 90% of indoor cellular issues are coverage issues, not capacity issues. This is good news because improving coverage is much easier and less expensive than adding capacity. This blog explains why boosting cellular service with coverage is the best option for most buildings.

What Is Network Capacity?

Let’s dive into our coverage vs. capacity debate a little further. When we’re talking about network capacity, we’re describing a network’s ability to handle an incredibly high volume of calls, data, and users at the same time. Over the years, network operators have invested billions in enhancing network quality and adding capacity to account for the growing number of devices, but there are times when bandwidth is maxed out and even more capacity is needed.