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Sonim Rugged Devices and Applications Improve Productivity for Community Fire Department

June 1, 2022

Rugged User Equipment

Emergency personnel

The Lick Hill Community Fire Department is based in Butler, Pa. Made up of 25 volunteer members, the department serves the 7,000 citizens of Summit Township, and provides additional services to the 187,000 citizens in Butler County. The department is a municipally certified emergency response agency responsible for fire suppression, first response, traffic control and rescue services in the area.

The Challenge 

The department was putting a number of Sonim’s first generation XP3, XP5 and XP5s feature phones to the test since 2020. Because they were so rugged and dependable, they needed to equip the fire fighters with additional devices. 

 Fire fighters would clip the XP5 to the outside of their jackets then walk into a burning structure exposing the phones to extreme temperatures and relentless wet conditions. The devices would also be used during traffic control and rescue operations, and in the process, they would get dropped or left out in the rain or snow. As a result, some of the XP5 feature phones were missing keys or had broken screens. 

The Solution: A Rugged Flip and Then Some

The XP3plus, launched by Sonim in 2021, builds on the legacy of its ultra-rugged, and very popular, predecessor, the XP3, to deliver enhanced capabilities for those who work in demanding environments and need simple, fast and reliable voice communications. The XP3plus features a larger display, additional programmable buttons to improve productivity, and a new intuitive user interface with dynamic soft keys. A larger battery, strongest in its’ class, offers performance that will last extra shifts. Large, tactile and glove-friendly PTT and Emergency/SOS buttons offer instant mistake-free communication when it matters most. It is compatible with a wide range of industrial grade accessories including headsets, remote speaker microphones, vehicle mounts and more. 


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sonim "built for life" logo

Sonim Technologies is a leading U.S. provider of ultra-rugged mobility solutions designed specifically for task workers physically engaged in their work environments, often in mission-critical roles.

We specialize in workforce-critical communication and connectivity tools for industrial enterprises and public sector agencies including end customers in construction, energy and utility, hospitality, logistics, manufacturing, public safety and transportation.

Our solutions fall into three main categories: (1) ultra-rugged mobile devices, (2) industrial-grade accessories and (3) cloud-based software and application services.

The company is headquartered in San Diego, California and offers its solutions through the world’s leading mobile carriers.